Traditional Phone Services
Whatever mix of communications your business uses, you'll probably find that traditional telephony still plays a big part.
However, many businesses find that this is an area where customer service is exceptionally poor, tariffs are confusing and bills are invariably higher than expected. You may even find that voice quality is poor as calls are compressed.
Advantage offers business-grade, traditional telephony at highly competitive rates, backed by world-class customer service.
We have well-established relationships with Tier 1 telecoms carriers. This ensures that our competitive prices do not come at the cost of poor call-quality.
How does it work?
Our Traditional Phone Services let you make significant savings on calls, using a variety of service offerings:
Carrier Pre-Select (CPS) and Least Cost Routing (LCR) leverage our relationships with Tier 1 carriers by selecting the carrier (or carriers) that offers the best package for your business
Analogue PSTN circuits deliver the quality you are used to, with lower monthly rental and superior, 24/7 customer service
Our ISDN 2 and ISDN 30 lines offer you reduced line rental costs
Advantage also offers non-geographic numbers that simplify your marketing and which can generate a useful source of additional revenue. You can choose whether to let your customers call you for free (0800); whether to subsidise their call and charge a local rate (084X & 03); whether to charge a national rate (087X & 03); or whether to generate revenue through premium rate numbers.
Advantage's well-established relationships with multiple Tier 1 carriers mean that we can leverage our buying power to offer highly competitive call costs to our customers. But that doesn't mean that we only compete on price: our phone services come with the same high level of 24/7 support as our managed services and, unlike many vendors, we don't degrade the quality of your calls by compressing them.
Our Traditional Phone Services incorporate pro-active monitoring of network connections from our technical network operations centre (NOC). Advantage provides 24 hour a day customer service by phone or email and industry-leading service level agreements (SLAs), so that you can be sure that you are working with a trusted partner.
Low cost calls
End-to-end service relieving you of the hassle of provisioning, management and monitoring
Single point of contact and a single bill
24/7 customer support
Rigid SLAs (Service Level Agreements)